TERMS AND CONDITIONS

PRIVACY
Personal Details – Any personal information that you provide including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals.
SECURITY
This website does not store credit card details when purchasing from this website. Payments are processed using Shopify Payments, powered by Stripe. 
PRICING

All pricing is in Australian Dollars (AUD) and includes 10% GST (unless stated for overseas deliveries).

PAYMENTS
We accept all major credit cards including Visa, Mastercard and American Express.
 
PRODUCTION TIME FRAME

Prints for sale on this website are made to order for each individual customer once payment has been received.  Please note that your print won’t start production until the funds have cleared in our account.
Once payment is received and your order has been processed and sent off to the print lab Australian customers, please allow up to 4 weeks for your print to be delivered to you and International customers, please allow 4-6 weeks for your print to be delivered to you.
If there are any delays on your print, Huw will contact you and keep you up to date on it’s progress and the expected delivery date.

DUTIES AND TAXES

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs in your country. As the recipient of the item, you are responsible to pay the taxes and duties levied by the country you selected the print to be shipped to. Your package will not be released from customs until these payments are made. I'm unable to advise how much these duties may cost.

RETURN & EXCHANGES (within Australia only)

I would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases, so we ensure all items are professionally photographed and all items are listed correctly online with their size and dimensions. So if for any reason an item is not what you expected, email huw@huwlambert.com.

Please note, there are no returns, exchanges or change of mind with artwork that has been made to order.

RETURNS ON SALE ITEMS

We have a no return on sale items policy.

FAULTY ITEMS & DAMAGES

Products are hand produced using the highest quality products. Any slight markings or variations are intentional. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact us and we will organise a replacement for you.

Please Note: Faulty and damaged items are subject to the same conditions as returns and exchanges. If you receive a package which is visually damaged or opened insist that this is noted with the carrier before signing for your order. You will be required to follow the same steps as with Returns.

CARE & MAINTENANCE

We recommend not hanging your item(s) in direct sunlight.

COPYRIGHT

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by Huw Lambert. All right reserved. The contents of this web site are intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted in writing by Huw Lambert.